Refund policy

Return & Refund Policy

Return Window: Returns must be requested within 30 days of the invoice date. Requests made after this period will not be accepted.

Condition Requirements: Returned items must be unused, in their original packaging, and include all original labels and accessories.

Return Procedure: All returns require written authorization. To initiate a return:

• Contact us at ibsales@ironbound.com or call (973) 589-5511 to request a Return Merchandise Authorization (RMA).

• Please provide your order number and the reason for your return.

• Upon approval, you'll receive shipping instructions and your RMA number.

• A minimum 25% restocking fee applies to all returns.

Exceptions & Final-Sale Items Special-order items, clearance, and final-sale items are not eligible for return.

Defective/Warranty Claims Defective items covered under warranty will be replaced at no additional cost. Please notify us immediately of any defects, providing documentation and photographs whenever possible. Ironbound Supply will cover return shipping for defective items.

Refund Timing & Method: Refunds will be processed within 7-10 business days of receiving and inspecting your return. Refunds will be credited back to the original payment method.